Refund Policy
Last updated: 4th July, 2026
We want you to love your FllexiFitt purchase. If something isn’t right, here’s how returns, exchanges, and refunds work.
Returns & exchanges
• You may request a return or exchange within 7 days of delivery.
• To be eligible, the product must be unused, unwashed, in its original packaging, with all filters, accessories, and tags intact.
• For hygiene and safety reasons, we cannot accept returns of products whose sealed filter packaging has been opened, unless the product is defective.
Defective or damaged products
If your product arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at contact@fllexifitt.com with your order number and photos. We’ll arrange a replacement or full refund at no cost to you.
How to request a return
• Email contact@fllexifitt.com with your order number and reason for return.
• Our team will guide you through the process and share the return shipping details.
• Once we receive and inspect the returned item, we’ll notify you of approval.
Refunds
• Approved refunds are processed to your original payment method within 7–10 business days.
• Shipping charges (if any) are non-refundable, except where the product was defective or incorrect.
• For Cash on Delivery orders, refunds are processed via bank transfer or UPI to details you provide.
Cancellations
You may cancel your order before it has been shipped by emailing contact@fllexifitt.com. Once an order is shipped, it cannot be cancelled but may be returned as per the policy above.
Contact Us
For any return or refund questions, email contact@fllexifitt.com or WhatsApp +91 93115 46988.